Louis Carter, executive coach, CEO and speaker is the best-selling author of over 10 books on best practices in leadership and management including Change Champion's Field Guide and Best Practices in Talent Management. Carter is the recipient of ELearning! Magazine's Trailblazer Award, HR Tech Conference's Top Products Award, and Leadership Excellence Magazine's Best in Leadership Development for his work as founder and CEO of Best Practice Institute and the creator of the first social anytime 360-degree feedback tool, skillrater. He received his MA in Social/Organizational Psychology from Columbia University. He has spoken for the Prime Minister of the UAE, Pentagon and UN officials, and various international conferences on his work and research.